Privacy Policy

Accuracy Quoting, LLC
Last updated: April 5, 2026

This privacy policy applies to all software products, websites, and services operated by Accuracy Quoting, LLC ("we," "us," or "our"), including but not limited to Accuracy Quoting, mobile applications, and any related cloud services. By using our products, you agree to the practices described below.

1. Information We Collect

Information you provide

Account information: name, email address, company name, phone number, and billing details when you create an account or subscribe to a service.
Business data: quotes, work orders, customer records, material configurations, and other data you enter into our software in the course of using it.
Uploaded files: DXF files, STEP files, CAD drawings, PDF prints, images, and any other files you upload to our platform. These are treated as confidential business information.
App data: data you create or store within our mobile applications, including any data synced to our cloud backup services.
Communications: messages you send to us through support requests, email, or contact forms.

Information collected automatically

Usage data: pages visited, features used, actions taken within our software, and general usage patterns.
Device information: IP address, browser type, operating system, device type, and screen resolution.
Cookies and similar technologies: we use cookies and similar tracking technologies to maintain sessions, remember preferences, and understand how our products are used.

2. How We Use Your Information

To provide, maintain, and improve our software products and services.
To process subscriptions, payments, and billing.
To communicate with you about your account, respond to support requests, and send service-related notices.
To send marketing communications, including promotional emails and re-engagement campaigns. You can opt out of marketing emails at any time.
To analyze usage patterns and improve the user experience.
To comply with legal obligations and enforce our terms of service.

3. We Do Not Sell Your Data

We will never sell, rent, or trade your personal information or business data to third parties. This applies to all of our products and services, without exception.

4. Information Sharing

We may share your information only in the following limited circumstances:

Service providers: we work with third-party providers for payment processing, email delivery, hosting, and analytics. These providers access only the data necessary to perform their services and are contractually required to protect it.
Legal requirements: we may disclose information if required by law, court order, or government request, or if necessary to protect the rights, property, or safety of our company, our users, or the public.
Business transfers: if our company is acquired, merged, or sells assets, user data may be transferred as part of that transaction. We will notify affected users before their data becomes subject to a different privacy policy.

5. Uploaded Files and Business Data

Any files you upload (DXF, STEP, CAD drawings, images, documents) and any business data you enter into our products are treated as confidential. We use this data solely to provide our services to you. We do not access, review, or share your files or business data except as necessary to provide support you have requested, maintain our systems, or comply with legal obligations.

6. Cloud Backup Services

Some of our products may offer optional cloud backup services. If you choose to use cloud backup, your data will be stored on our servers. Cloud backup data is encrypted in transit and at rest. We do not access or use your backed-up data for any purpose other than providing the backup service. You may delete your backed-up data at any time.

7. Data Security

We use reasonable technical and organizational measures to protect your data, including encryption, secure hosting, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take every reasonable step to protect your information.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you cancel your account, we will delete your data within a reasonable period unless we are required to retain it for legal or compliance reasons. You may request deletion of your data at any time by contacting us.

9. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information and account data.
Opt out of marketing communications at any time.
Export your data in a usable format where technically feasible.

To exercise any of these rights, contact us using the information below.

10. Cookies

Our websites and applications use cookies to maintain login sessions, store preferences, and collect analytics data. You can control cookie behavior through your browser settings. Disabling cookies may affect the functionality of our products.

11. Third-Party Links

Our products may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any information.

12. Children's Privacy

Our products are not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

13. Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of our products after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this privacy policy or your data, contact us at:

Accuracy Quoting, LLC
2120 Dixie Highway
Bedford, IN 47421
Email: support@accuracyquote.com
Phone: (812) 675-0321